Friday, May 18, 2018

Labour & Pop Culture: Darth Vader's Performance Review

This week’s installment of Labour & Pop Culture is an audio-skit entitled “Darth Vader's Employee Evaluation. I’ve been incorporating pop-culture representations of human resource management functions into a revision of the intro to HR course that I coordinate because comedy often reveals unspoken truths about the workplace.

The key joke in the skit is the HR advisor asserting that Vader’s constant force-choking of his subordinates is harming the operational effectiveness of the Empire. The advisor’s suggestion of a more encouraging-management style (“maybe give them a pat on the back?”) is greeted with a very honest reply from Vader: “I don’t understand. How would that kill them?”

The workplace dynamic that this skit hits on (although perhaps not intentionally) is that performance management is essentially one arm of the employer trying to get employees to act in a way that is completely illogical to the worker given the broader structure of rewards and penalties in the workplace created by another arm of the employer.

Specifically, the advisor ignores that Vader’s behaviour is a reaction to the pressures of his job. Vader’s own boss does not tolerate failure by his subordinates. Consequently, Vader cannot tolerate failure among his subordinates and behaves accordingly.

Further, punishing space admirals shifts blame for failure (from Vader to them), there are always junior officers available to replace dead space admirals, and punishing employees is way easier in the short-term than working with them to improve their performance.

HR’s unwillingness to recognize the reasons for Vader’s behaviour means that Vader is unlikely to accept their suggestions. An interesting question is what happens to the HR advisor when he subsequently tries to discipline Vader for continuing to force-choke his subordinates?

-- Bob Barnetson

Tuesday, May 15, 2018

Labour law and politics at Athabasca University

What I like most about labour relations is the interplay of law and politics. An ongoing dispute at Athabasca University (AU) provides an interesting example of this dynamic.

There are three unions that represent the employees of AU:
  • The Alberta Union of Provincial Employees (AUPE) represents support staff.
  • The Canadian Union of Public Employees (CUPE) represents part-time, permanent, teaching-only employees living in Alberta (colloquially called tutors).
  • The Athabasca University Faculty Association (AUFA) represents professors and professional staff.
There is also a small group (~50) of tutors who reside outside of Alberta, Because of the operation of the Public Service Employee Relations Act (PSERA), CUPE cannot represent these out-of-province tutors (OOPTs), so the OOPTs have no union representation.

In 2017, Alberta enacted changes in its labour law that brought AUFA within the ambit of the Labour Relations Code (LRC). Some OOPTs subsequently asked AUFA to represent them (which is possible under the LRC).

AUFA got the permission of its members to suss out whether a majority of OOPTs wanted representation and commenced what amounted to an organizing campaign (getting OOPTs to sign unions cards). This was intended to establish that AUFA had the support of OOPTs to be designated into the AUFA bargaining unit. CUPE was notified of this effort by AUFA as a courtesy and were supportive.

With organizing concluded, AUFA wrote to AU several times In March and April of 2018 seeking to have the OOPTs designated into the bargaining unit. (The unique legislative provisions (colloquially called “designation”) set out in the Post-Secondary Learning Act (PSLA) give the employer the power to determine who is an academic staff member and, thus, who is in the AUFA unit. This is an unusual arrangement and, in 2017, the government created an appeal process to the Labour Board).

The employer ignored these communications. In mid April 2018, the president wrote a snippy letter claiming the university could not possibly address this issue in the short-term and it required a lengthy review and consultation process. AUFA saw this as stalling and readied its application to the Labour Board.

On May 1, the employer was wrapping up negotiations with CUPE. CUPE always asks the employer to allow it to represent the OOPTs in bargaining and the employer routinely says no. The 2005 Labour Board decision above reveals AU prefers to have these workers without union representation, as it is less costly for the employer.

According to CUPE representatives, the employer approached the union near the end of negotiations and (to CUPE’s surprise) asked (I’m paraphrasing) “what would you give us, if we gave you the OOPTs?” CUPE then made unspecified concessions and the employer agreed that CUPE could represent the OOPTs. AUFA filed its designation application with the Labour Board a few days later.

It is likely that AU will seek to use its voluntary recognition (VR) of CUPE as the bargaining agent for the OOPTs as a way to bar AUFA’s application to represent them. CUPE may also seek to intervene in the designation application to protect its VR. Three legal issues will likely result from this move.

The Board has been pretty clear that PSERA precludes CUPE from representing the OOPTs. This suggests that the VR between AU and CUPE may be null and void. Perhaps there is a sly argument to be made around the application of PSERA to a VR (or to an over-bargained certificate), but I don’t see it.

Representational Capacity
A basic principle of Canada’s labour relations is that employees, not the employer, choose their bargaining agent. When employer-friendly unions (such as the Christian Labour Association of Canada) collude with employers to thwart another union’s legitimate organizing efforts, mainstream unions typically complain the colluding union is employer-dominated.

As far as I can tell, CUPE did not have the support of any OOPTs when it agreed to the employer’s offer to represent them. In the absence of such support, CUPE does not meet the definition of a bargaining agent (“…acting on behalf of employees…”) for these workers. 

Consequently, the VR and any collective agreement flowing form it will be null and void. CUPE cannot get around this need for representational capacity by inviting the OOPTs to ratify a collective agreement because it was negotiated without any representational capacity.

Employer Interference
The Labour Relations Code prohibits employers from interfering in the formation, organization, or administration of a trade union. AU’s decision to offer CUPE a VR when in receipt of a designation application by AUFA looks like interference in the OOPTs’ choice of a bargaining agent to me. AUFA will file an(other) unfair labour practices complaint against AU over this this week. We’ll see what the Labour Board makes of AU’s behaviour.

While we don't know what was in AU’s mind, it is not unreasonable to infer that it sought to forestall AUFA’s efforts to bring the OOPTs into the AUFA bargaining unit. Basically, the employer preferred the OOPTs non-unionized. When that option was no longer viable, it preferred them in the less militant CUPE unit. About the only good here is that the OOPTs will finally have union representation one way or the other.

CUPE’s agreement is understandable: the employer offered them a long-sought plum at bargaining. But, if the VR is ruled void, CUPE may still be stuck with whatever concessions it traded AU for the OOPTs in its collective agreement. That may cause some internal problems for CUPE, as existing members will likely be POed by concessions for no gains, especially after waiting three years for a collective agreement.

In this way, AU has cleverly made something from nothing: it will either thwart AUFA’s efforts to organize the OOPTs or it will have gotten concessions from CUPE. It has also set the stage for a potentially nasty fight between CUPE and AUFA, which draws both union’s energies way from disputes with the employer. This suggests that the university received outside advice; its internal labour relations staff don't have this kind of game.

This strategy does have some risks. For example, AU and AUFA are presently in bargaining and this is the first round of bargaining under strike-lockout. AUFA has already filed an unfair labour practice complaint against AU for failing to bargain and interfering in the administration of a trade union. Further antagonizing AUFA may not be in AU’s interests.

This supposes, though, that reaching a collective agreement is AU’s goal. An alternative way to look at AU’s behaviour is that it is resisting recognizing AUFA as a legitimate representative of its members. Refusing to engage in good faith labour relations is a way to frustrate the union and undermine the union with its members.

The idea that employers must recognize unions and negotiate in good faith is one feature of the post-war labour compromise that was first struck in 1944. In exchange, workers agreed to not strike during the life of a collective agreement (which is highly disruptive to employers and, thus, a very powerful tool for workers).

If AU is (consciously or not) repudiating this arrangement and the Labour Board does not sharply correct this behaviour, workers may start asking themselves why they should abide by the rules? AU also runs the risk of annoying the government by picking a fight with workers in the run up to the 2019 election.

-- Bob Barnetson

Friday, May 11, 2018

Labour & Pop Culture: Westray Mine

This week’s installment of Labour & Pop Culture looks at the songs of the Westray Mine explosion that killed 26 workers on May 9, 1992. These deaths represent a clear instance of an employer trading workers’ health and lives for profit.

The root cause of the explosion was the mine owners operating the mine in an unsafe manner. The Government of Nova Scotia also failed to enforce its own safety laws effectively. While the deaths of these miners resulted in amendments to the Criminal Code to allow for prosecutions, few governments have done so.

There are literally dozens of songs about the Westray deaths. Ronnie McEwan’s “The Westray Mine Song” has a nice celtic-country vibe to it.

-- Bob Barnetson

Tuesday, May 8, 2018

Research: Media constructions of migrant workers

A new study of media representations of migrant workers was recently published in the journal International Migration. “Putting “Canadians First”: Problematizing the Crisis of “Foreign” Workers in Canadian Media and Policy Responses” examines how Canadian newspapers covered migrant workers during a so-called crisis in 2014 (that resulted in a moratorium on migrant workers) and afterward.

Examining 49 front-page articles between January 1, 2015 and August 31, 2016, the article thematically analyzes coverage and identifies two main themes: temporary foreign workers (TFWs) as unwanted and TFWs as vulnerable. Other themes included government mismanagement of the TFW program.

Looking at the articles temporarily, 2014 saw a preponderance of articles exhibiting negative views on TFWs. Essentially, up to the moratorium, newspapers provided an us versus them framing of TFWs. TFWs were specifically framed as replacing Canadian workers, in part by being willing to accept conditions that Canadians would not. Employers were also criticized for offering conditions that they knew no Canadian would accept in order to hire TFWs.

There is a pronounced shift in 2015 (which included the federal election) towards more positive coverage of TFWs. In part this reflected the media turning on the then-Harper government for imposing a moratorium on the basis of super lousy data. Newspaper also began examining the exploitation experienced by TFWs from employers and recruiters.

The study examines how media frames can shape public perceptions of issues as well as how reframing can occur in response to different stimuli.

-- Bob Barnetson

Friday, May 4, 2018

Labour & Pop Culture: On the Turning Away

This week’s installment of Labour & Pop Culture is “On the Turning Away” by Pink Floyd. (You can watch the Pink Floyd version here). I picked this song because I though the sensibility of the song (if not its exact lyrics) speak to a troubling dynamic that has emerged in Alberta labour politics since the election of the New Democrats in 2015.

Specifically, there has been a collective decision among most labour leaders that the NDs (no matter hard they are presently driving towards the centre in the hope of getting re-elected) are likely going to better for workers than would a Jason Kenney government. This is most likely correct.

The result has been a mostly cooperative approach towards the New Democrats in an effort to avoid the divisiveness that helped to sink Bob Rae’s NDP government in Ontario in the early 1990s. Like any strategy, this approach entails trade offs.

Last weekend’s Day of Mourning for workers who have been killed, injured, or made ill by their jobs illustrated one trade off. The Day of Mourning (borrowing a slogan developed by labour activist Mary Harris “Mother” Jones) demands that we mourn for the dead and fight like hell for the living. A review of labour’s messaging around the Day of Mourning suggests that it is tempering its fight for the living (at least in public) in order to provide political support for the NDs.

During the (seemingly endless) years when the Tories were in government, Day of Mourning press releases issued by the Alberta Federation of Labour typically decried increasing fatality levels, ineffective government enforcement efforts, and the unjust exclusion of certain occupations from basic OHS rules. This reflected that the Tories basically didn’t enforce OHS laws and employers traded workers’ health for profits.

Since the election of the NDP, there has been a marked and increasing shift in the Day of Mourning messaging towards praising the ND’s efforts on injury prevention. In 2016, while noting that workers’ safety shouldn’t be sacrificed due to short-term economic recession, the AFL praised the new government’s commitment to modernize OHS laws:
"We are glad that Alberta’s new government is following through on their promises to modernize these laws,” Vipond said. “Robust, inclusive, and nuanced legislation will help ensure that workers’ rights are respected, that they are able to access WCB when they need to, and that they get back to work safely and in good health.”

In 2017, the AFL press release praised the government for making plans to use the Westray amendments to the Criminal Code to prosecute employers.
“We’ve been saying for years that sometimes fines aren’t enough,” said AFL president Gil McGowan. “If we really want to make sure workplace safety gets the kind of priority it deserves, employers and managers have to know they could go to jail if their decisions or negligence result in serious injuries or fatalities. The prospect of real, personal consequences will ensure that employers don’t treat the health and safety of their workers lightly.”
This year, the AFL’s press release congratulated the government on delivering legislative changes to OHS and WCB:
As hundreds of workers gather to remember those killed, injured, or made ill as a result of workplace incidents on the International Day of Mourning, workers also celebrate changes made by the Government of Alberta that will mean a safer future for Alberta workers.
Three paragraphs follow that outline and gently praise the changes set out in Bill 30.

On the one hand, publicly praising politicians for enacting better laws around injury prevention makes sense—both in terms of getting future changes made and in re-electing the most pro-worker government Alberta is likely to see. The presser is also way for the AFL to obliquely claim an important victory that it has worked hard to achieve.

On the other, I wonder if praising the government is the best way to use this once-per-year spotlight on workplace injury? Alberta has improved the content of its OHS laws. Yet there has been almost no progress on enforcing those laws (which, the research tells us, is what actually affects employer behaviour).

Specifically, there are still relatively few workplace inspections each year. There are almost no sanctions imposed on employers for breaking the law. And, as far as I know, Alberta has yet to prosecute any employers under the Criminal Code.

Not surprisingly, workplace injury and fatality rates are relatively static: at least 166 Alberta workers died from work last year and tens of thousands were seriously injured.

Alberta’s labour movement could have used the last three Days of Mourning to push the government to fund better enforcement. Even better enforcement of the old laws would have been a huge win for workers. And yet, 75% of the way though the ND’s mandate, we’ve not seen any major improvements in OHS enforcement.

Certainly the new laws are praiseworthy. But they are not enough—they require aggressive enforcement to be meaningful. While praising the government achieves labour’s electoral objectives, the workers who will be killed or injured on the job this coming year (and their families) would likely have been better served by demanding more enforcement.

-- Bob Barnetson

Tuesday, May 1, 2018

Research: Making Alberta workplaces safer

Last week, the Parkland Institute and the Alberta Workers’ Health Centre jointly published as report entitled Safer by design: How Alberta can improve workplace safety. This report was based upon a 2000-worker survey funded by the Government of Alberta OHS Futures Grant program.

The crux of the report is this:

1. Most workplace injuries in Alberta are not reported. For example, 69% of respondents who experienced a disabling injury did not report it to the WCB. This suggests Alberta’s injury statistics are skewed radically low.

For example, in 2016, Alberta reported 44,543 serious (disabling) injuries. Our study suggests that true number is ~170,700. Overall, it is likely there are over 400,000 workplace injuries in Alberta each year.

2. Most employers violate Alberta’s safety laws. Only half had hazard assessments (which identify hazards and set out controls). Less than half involved workers in hazard identification. Only 59% told their workers about hazards and how to control them.

3. Many workers are scared to exercise their health and safety rights. Between 10 and 23% of workers feared negative consequences if they exercised their rights—such as asking for safety information or refusing unsafe work. In workplaces where workers are routinely exposed to many dangers (i.e., the workplaces where workers get hurt the most), fears levels were up to four times higher.

This suggests that there is a fundamental problem with the internal responsibility system that underlies workplace safety in Alberta. Employers often don’t hold up their end of the bargain (controlling hazards). Workers are fearful of exercising their safety rights. And government enforcement is virtually non-existent. This creates a vicious circle that helps explain high injury rates.

While Alberta did make significant changes to its health and safety legislation, legislative change alone will not be sufficient to alter the behaviour of employers. The report makes 13 recommendations that should make workplace safer.

-- Bob Barnetson

Friday, April 27, 2018

Labour & Pop Culture: American Pie

This week’s installment of Labour & Pop Culture looks at “American Pie” by Don MacLean. This song is among the most famous of pop songs and is a timely choice, given that tomorrow is the Day of Mourning for workers killed on the job.

The song features a 1959 plane crash that killed musicians Buddy Holly, Ritchie Valens and The Big Bopper (hence, the day the music died). More broadly, the song is about McLean’s sense (in 1971) that America had taken a turn in the wrong direction.

For those not keen on listening to ‘70s singer-sing writer, may I suggest Weird Al’s Star Wars parody, which anticipated the plot of The Phantom Menace?

A long, long time ago
I can still remember how that music used to make me smile
And, I knew if I had my chance that I could make those people dance, and...
Maybe they'd be happy for a while
But, February made me shiver with every paper I'd deliver
Bad news on the doorstep - I couldn't take one more step
I can't remember if I cried when I read about his widowed bride
Something touched me deep inside the day the music died

So, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die
This'll be the day that I die

Did you write the Book of Love and do you have faith in God, above?
If the Bible tells you so
Now, do you believe in Rock and Roll? Can music save your mortal soul? And...
Can you teach me how to dance real slow?
Well, I know that you're in love with him, 'cause I saw you dancing in the gym
You both kicked off your shoes - man, I dig those rhythm and blues
I was a lonely, teenage broncin' buck with a pink carnation and a pickup truck, but...
I knew I was out of luck the day the music died

I started singing, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die
This'll be the day that I die

Now, for ten years we've been on our own and moss grows fat on a Rolling Stone, but...
That's not how it used to be
When the Jester sang for the king and queen in a coat he borrowed from James Dean
In a voice that came from you and me
Oh, and while the King was looking down the Jester stole his thorny crown
The courtroom was adjourned - no verdict was returned
And, while Lennon read a book on Marx the quartet practiced in the park, and...
We sang dirges in the dark the day the music died

We were singing, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die
This'll be the day that I die

Healter Skealter in the summer swelter - the Birds flew off with a fallout shelter
Eight Miles High and falling fast
It landed foul on the grass
The players tried for a forward pass with the Jester on the sidelines in a cast
Now, the halftime air was sweet perfume while the Sergeants played a marching tune
We all got up to dance, oh, but we never got the chance
'Cause the players tried to take the field - the marching band refused to yield
Do you recall what was revealed the day the music died?

We started singing, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die
This'll be the day that I die

And, there we were, all in one place - a generation Lost in Space
With no time left to start again
So, come on, Jack be nimble, Jack be quick - Jack Flash sat on a Candlestick, 'cause...
Fire is the Devil's only friend
And, as I watched him on the stage my hands were clenched in fists of rage
No angel born in Hell could break that satan's spell
And, as the flames climbed high into the night to light the sacrificial rite, I saw...
Satan laughing with delight the day the music died

He was singing, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die
This'll be the day that I die

I met a girl who sang the Blues, and I asked her for some happy news
She just smiled and turned away
I went down to the sacred store where I'd heard the music years before, but...
The man there said the music wouldn't play
And, in the streets the children screamed, the lover's cried, and the poets dreamed, but...
Not a word was spoken - the church bells all were broken
And, the three men I admire most: the Father, Son, and the Holy Ghost, they...
Caught the last train for the coast the day the music died

And, they were singing, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die
This'll be the day that I die

They were singing, bye bye Miss American Pie
Drove my Chevy to the levee, but the levee was dry
Them good ol' boys were drinking whiskey and rye, singing...
This'll be the day that I die

-- Bob Barnetson